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 ---AESDirect Support Center ---

Change Account Administrator
[Support Center Home]

You may change the Account Administrator or correct information for the current Administrator either online or by fax.

Online - The current administrator may use the username, password and admin code to change the administrator online.

By Fax - Alternatively, you may fax a request with the new administrator information to 301-562-7795. This request must be on company letterhead and come from the current administrator, or an authorized company officer (President, CEO) if the current administrator is not available (ie. the administrator has left the company).

The request must be signed by the administrator currently on file with AESDirect or a company officer (President, CEO) and faxed to us at 301-562-7795. Please include the following information:

  • Indicate that you wish to change your administrator
  • Company Name
  • Company ID Number (EIN, SSN, or DUNS)
  • AESDirect Username
  • The new administrator information:
    • Name
    • Phone Number
    • Fax Number
    • E-Mail Address
    • Mailing Address
    • Signiture & Title of the person requesting the change

Once we have received your fax, we will contact you to confirm your request and give you a new temporary admin code.


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