Delay in AESDirect and response to Compliance Alerts

AES Broadcast  08/13/2010          Broadcast  #  2010044

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 Delay in AESDirect and response to Compliance Alerts

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Due to extremely high volume, you may experience delays using the AESDirect system today and for the next couple of days and should expect delays receiving responses from the AES.

The AESDirect support staff is working to secure additional temporary bandwidth and server capacity to handle the increase in load due to yesterday's outage. Filers using EDI, VPN or AESPcLink will see additional delays, as we adjust processing to handle the load.

All Electronic Export Information received will be submitted to the AES and all responses from the AES will be processed.

Be advised that a Compliance Alert is triggered when the date of filing is after the date of export. This alert is automatically triggered by the AES and cannot be changed. AESDirect filers who receive a Compliance Alert for shipments exported under the Downtime Policy should keep a copy of the AES Downtime Broadcast, issued on 08/12/2010, along with the ITN(s).

We appreciate your patience.

For further information or questions, contact the U.S. Census Bureau's
AES Branch.

Telephone: (800) 549-0595, select option 1 for AES
Email: [email protected]
Online: www.census.gov/trade.
Blog: blogs.census.gov/globalreach/2010/07/a-look-into-the-aes-downtime-policy.html