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AES Downtime Policy Has Been Activated for AESDirect Filers Only


AES Broadcast  09/01/2011          Broadcast  #  2011045

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AES Downtime Policy Has Been Activated for AESDirect Filers Only
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This message is intended for AESDirect program users only. If you are not an AESDirect program filer, you will not be affected by this outage.

The AESDirect system is experiencing communication issues with the AES Mainframe.

During this outage all AESDirect program filers may submit shipments under the AES Downtime Policy. State Department licensable shipments cannot be exported under the AES Downtime Policy and must be held until the connection is restored and an Internal Transaction Number (ITN) is received. Once the connection is restored, all AESDirect program transactions for shipments that were exported under the AES Downtime Policy must be filed along with any new AES transactions.

AESPcLink users are encouraged to continue creating and storing shipments in a queue on their local computer for transmission when AESDirect is brought back on-line.

If you utilize the AES Downtime Policy for export, please contact the port where you will export from. In lieu of the AES Proof of Filing citation, please use the AES Downtime citation which consists of the phrase AESDOWN, your individual company's Filer ID, followed by the date.

For example:    AESDOWN 123456789      09/01/2011

Please see the CBP web site for further information on the AES Downtime Policy:

http://cbp.gov/xp/cgov/trade/automated/aes/tech_docs/aestir/june04_intro/

For further information or questions, contact the U.S. Census Bureau's AES Branch.

Telephone: (800) 549-0595, select option 1 for AES
Email: [email protected]
Online: www.census.gov/trade
Blog: blogs.census.gov/globalreach



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Source: FTDWebMaster, Foreign Trade Division, U.S. Census Bureau, Washington, D.C. 20233
Location: MAIN: AES:DOCUMENT LIBRARY
Created: 21 Sep 2010
Last modified: 23 November 2011 at 02:48:33 PM