AESDirect Account Inactivity Messages

AES Broadcast  10/28/2011          Broadcast  #  2011055

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AESDirect Account Inactivity Messages
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This message is intended for AESDirect program users only. If you are not an AESDirect program filer, the message below does not apply to you. The effective date for the message below is October 31, 2011.

Every time a User logs on to AESDirect, a timer is activated. The timer measures how many times users access their account. AESDirect Accounts that are not accessed for more than 30 days will be deactivated. Starting Monday, October 31, 2011, warnings will be e-mailed to users who have not accessed their account for more than 25 days. See a sample of the email message below. Keep in mind; you do not need to send a shipment. Simply log in to re-start the timer. You will receive a reminder email each day after the 25th day until either until you log in to the account or the account is locked out on the 30th day.

For further information or questions, contact the U.S. Census Bureau's AES Branch.

Telephone: (800) 549-0595, select option 1 for AES
Email: [email protected]
Online: www.census.gov/trade
Blog: blogs.census.gov/globalreach